Order Entry Administrator - Sales Support & Customer Coordination

Join Search Index Pte Ltd as an Order Entry Administrator in the vibrant heart of Bali! This is a unique opportunity to play a pivotal role in ensuring seamless order processing, customer satisfaction, and administrative efficiency for our dynamic team. Located in the bustling city of Denpasar, you'll be at the center of our operations, working closely with our sales and customer service teams to drive our business forward.

As an Order Entry Administrator, you'll be responsible for managing and processing orders, ensuring accurate and timely information entry, and providing exceptional customer support. This role is perfect for someone who thrives in a fast-paced environment, is detail-oriented, and enjoys working with a diverse range of customers. With your skills and dedication, you'll help Search Index Pte Ltd continue to grow and succeed in the competitive market.

We offer a competitive salary, a supportive work environment, and the chance to be part of a growing international company. If you're ready to take on this exciting challenge, we invite you to apply and join our team in Denpasar, Bali.

📋 Tanggung Jawab Pekerjaan

• Manage and process orders accurately and efficiently using our in-house order management system.
• Ensure timely and accurate data entry for all customer and order information.
• Provide exceptional customer support, addressing inquiries and resolving issues promptly.
• Coordinate with the sales and customer service teams to ensure seamless order fulfillment.
• Maintain and update customer records and order databases.
• Maintain a high level of accuracy and attention to detail in all administrative tasks.
• Assist in the development and implementation of new processes and procedures to improve efficiency.
• Participate in team meetings and contribute to the continuous improvement of our operations.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar administrative or order processing role.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Experience with order management systems and customer relationship management (CRM) software is a plus.
• Strong communication and interpersonal skills, with the ability to work well under pressure.
• Detail-oriented with a high level of accuracy and organizational skills.
• Fluent in English, both written and spoken, as it is our primary language of communication.
• Bachelor's degree in Business Administration, Information Technology, or a related field is preferred.
• Previous experience working in an international company or a multicultural environment is a plus.

🛠️ Keahlian

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